Overcoming Objections Of The Customer That Resists Getting Broadband Services Over Copper
Even these days, a service operator’s Sales team will find that some small and medium business customers (SMBs) are convinced that getting a quality service requires getting service over fiber. If not addressed, that perception could be a barrier to selling Ethernet or Carrier Ethernet services over copper in some accounts. The good news is that this can be easily overcome, because the “push back” is merely the byproduct of having an outdated, point-in-time view based on having been barraged by years of repetitive advertising. (more…)